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FAQs

How to shop online?

Once you're done shopping, checking out is easy and secure. To view your cart, click the "Shopping Cart" button on the top right of any page. You may also checkout by clicking on the "checkout" link on any item detail page. Once you in your cart, you may adjust quantities by changing the number to the right of items, and then by clicking "update cart."

Who runs this store?

This site is run exclusively by the band. We ship from home and on the road while on tour.

Do you have sizing information?

Links to sizing charts can be seen in the product details. We use a variety of garments and styles.

Do you ship internationally?

Yes, we ship worldwide.

Which Payment Methods do you accept?

We receive all payments through PayPal including Visa, Master Card, Discover, and American Express. For alternative forms of payment please contact us.

How can I track my order?

You will receive an email with tracking information once your order ships.

When will my order be shipped?

We do everything DIY so we try to get them shipped ASAP. Sometimes, depending on volume this can take 3-5 days after your order is placed. Once shipped, please allow 2-5 days for USPS to get it to you. (2-3 weeks for international orders) Keep in mind, weekends and holidays can affect this. Again, We do everything ourselves so if you have any questions email us at convictionsrock@yahoo.com

Preorder or Custom Limited merchandise may take 3-4 weeks to ship.

Problem with your order?

Email convictionsrock@yahoo.com and we will be in contact ASAP to resolve the issue.